What I do here
I write and test every operator page on this site. That means opening a real account, funding it, playing, requesting a withdrawal and timing how long it takes to arrive — before anything gets published.
The payout figures in our tables are the ones I recorded. They are not the operator's marketing claim, and where a site has not yet been tested the table says so rather than guessing.
How I approach a review
Licence first. I check the number on the regulator's own register rather than trusting a badge in a footer, and if a site publishes no number I say so.
Then the cashier, because payout behaviour is the clearest signal of whether an operator is solvent and honest. Then the bonus terms — specifically the wagering multiplier, the maximum bet permitted while a bonus is live, and the cashout cap.
Game range and studio quality come after all of that. A large library is worth little at a site that will not pay you.
What I will not do
I do not rank by commission. The order on this site is set by measured payout speed and the checks above, and it changes when the measurements change.
I do not publish a payout time I have not measured, and I do not write around a site's problems. Where an operator has a real drawback — restricted UK access, a short trading history, a slow cashier — it goes in the review and in the cons list.
Contact
Corrections and complaints are welcome, particularly from operators who think we have got something wrong. Get in touch here.
If you joined GamStop because gambling was becoming a problem, this page is not for you. GamStop exists because it works. Free, confidential help is available from GamCare on 0808 8020 133, and from BeGambleAware.